Resolved -
The issue has been resolved. We will share root cause analysis as soon as possible.
Oct 21, 09:01 EDT
Monitoring -
Cadmium applications are becoming more stable as AWS services continue to recover. Our team is actively monitoring the situation and will make any necessary adjustments to maintain a stable environment.
Oct 20, 17:22 EDT
Update -
Migration to an alternate region has been completed for our Mobile App. We are continuing to address issues that may be impacting Live Video Closed Captions, Elevate, and other systems.
Oct 20, 14:12 EDT
Update -
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
Oct 20, 12:14 EDT
Update -
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
Oct 20, 10:54 EDT
Identified -
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
Oct 20, 09:48 EDT
Investigating -
Cadmium is aware of a service distruption to various services as a result of an AWS outage. We are monitoring the situation and preparing to failover to other regions.
Oct 20, 08:40 EDT