EdgeReg Outage

Incident Report for Cadmium

Resolved

The EdgeReg service was offline for 84 minutes starting at 6:44pm ET until 8:10pm ET due to database connectivity errors that prevented access to the application.

To address this issue, we removed services that were failing to start and impacting the database. The application was restored at 8:10 p.m. In the coming weeks, we will improve EdgeReg to avoid this type of incident in the future and include the ability to fallback to the last known working version.

Posted Mar 06, 2024 - 07:00 EST