Support Phone System Availability

Incident Report for Cadmium

Resolved

The issue with our phone system has been resolved, and all services are now operating normally. We appreciate your patience while we worked to address the problem and apologize for any inconvenience this may have caused. Thank you for your understanding.
Posted Sep 02, 2025 - 13:39 EDT

Investigating

We're currently experiencing issues with our phone system, which may prevent calls from connecting or being answered promptly. Our team is actively working to resolve the problem. In the meantime, we recommend reaching out via email or by opening a support ticket for the fastest response. We appreciate your patience and understanding.
Posted Sep 02, 2025 - 11:54 EDT
This incident affected: Eventscribe (Registration, Education Harvester, Website, Mobile App, Expo Harvester, myCadmium, Survey Magnet, Scorecard, Onsite), Elevate (Elevate, Conference365), and EthosCE, Warpwire.